Reviewing WebSked data
Use the WebSked main dashboard to see and access your organization's key content publishing metrics, saved searches, notifications, tasks, and platforms.
The WebSked dashboard provides access to the following:
Key stats - shows organization-wide statistics on the published stories, the percentage of pitched stories and pitches accepted, and the median of missed deadlines—in minutes—from the previous 24 hours.
Tip
Pitches in Arc XP allow content creators and editors to propose their content for distribution across multiple destinations. See Pitching content in WebSked for more details.
Saved searches - allows you to quickly repeat searches that you perform frequently. After setting up your search parameters (such as filters, keywords, and dates), you can save these settings to reuse them later. Saved searches are personal—only available to you and not shared across your team—and persist even when you navigate away from the page.
Notifications - allows you to configure Slack or email alerts for your assigned tasks.
Tasks - shows the tasks that must be completed in the content development process, clarifying what needs to be done and when. Each task can include details such as:
Instructions for completion
Priority level
Due date
Assignments to specific users or groups
Comments and progress updates
Associated content information
Plans - shows your organization's sections and platforms where your content belongs. Plans help filter and organize your content.
Note
All statistics and targets shown are created from within WebSked and are not integrated with any external analytics platform (such as Chartbeat or Google Analytics).
From the top menu of the WebSked dashboard, you can also access the following core functions pages of WebSked:
Planning - allows you to see and manage all content flowing through their publication pipeline. From the planning pages, you can search, filter, preview, and plan content publication. See Planning your content tasks.
Tasks - allows you to create, assign, and track various steps in the content development process. See Managing WebSked tasks.
Publications - allows you to manage groups of stories that need to be used together at a specific date and time. See Managing WebSked publications.
Collections - allows you to organize and curate lists of content—articles, galleries, and videos—that can be used to populate blocks in multiple locations throughout your site. See Managing WebSked collections.
Scenario: Setting up an organization's publishing analytics
As an editor, you start your day by checking the WebSked dashboard, where you review key publishing metrics, track pitched stories, and assign tasks. From there, a breaking news pitch catches your eye, and you route it to the politics editor.
Using your saved searches, you pull up high-priority stories and flag one for follow-up.
Through your ongoing notification settings, you receive an email alert when the story is published while you're away from the office.
Before logging off, you check the Plans section and spot a content gap for tomorrow, prompting you to nudge the team in Slack. In just a few minutes, WebSked has helped you keep the newsroom on track.
Procedures
Customizing your target content publication
Define custom publication time intervals to track and meet your organization's content publishing goals. To set up your target content publication metrics complete the following:
Navigate to WebSked. The main WebSked page opens.
In the upper right corner, click your user profile.
Select Company from the drop-down menu. The Settings overview page opens.
From the left pane, select Stats. The Goals for content publish windows page opens.
Click New interval to add a time frame to complete your content publish goals.
Enter the interval start and end hour, label, and publish goal percentage that your organization wants to achieve.
Click Update.
After configuring these goals, WebSked tracks your content publishing performance against these goals in the Stats dashboard.
Accessing detailed stats
From WebSked's Key stats tile, you can access a detailed view of each category's statistical information, allowing you to make informed decisions about your organization's publishing workflow. To access the detailed view, complete the following:
Navigate to WebSked. The main WebSked page opens.
In the Key stats tiel, click View stats. The Planning Stats window opens.
You can also access it from WebSked > Planning > Stats.
From each category tile, click Detailed view. The category's detailed view page opens.
Complete, update, or review the following fields:
Source type - select the source type you want to query, from the following categories: Staff, Wires, Freelance, Handout, Other, or Stock.
Date - select the date from which you want to query. The detailed statistic information shows data from the previous 24 hours by default.
Section - select the section where you want to query data.
Pitched to - select the platform from where you want to query data.
Pitch status - select the content pitch status from the following:
Pitched - is the default status when content is first pitched.
Not watching - indicates the pitch was declined.
Watching - indicates that the platform administrator monitors the content's development.
Saving - indicates the content is approved but being held for later use.
Used - indicates the content pitch is accepted and posted.
Withdrawn - indicates that the content pitcher removed their pitch.
After you configure the detailed view for each category, the Key stats tile updates with your selected filters and displays a list of content related to your queries.
Saving searches
Saved searches allow you to quickly find searches that you perform repeatedly. The saved search inherits the parameters that you use in WebSked. See Planning your content tasks for more details.
To configure a saved search, complete the following:
Navigate to WebSked. The main WebSked page opens.
In the Saved searches tile, click View stories. The Stories page opens.
In the left filter panel, click
. The SAVED SEARCHES pane opens.Click New saved search. The Create New Saved Search page opens.
Complete the following fields:
Search title - a title for your search.
Search details - a list of granular details of your search, including:
Search term - the term you are searching for.
Time TBD - toggle on to discard the relative date search. Toggle off to define your search start and end date.
Sort by - allows you to change the search results from chronological to reverse-chronological (most recent first) order.
Click Save. Your saved search appears on the WebSked dashboard.
Configuring Notifications
To configure your WebSked notifications, complete the following:
Navigate to WebSked. The main WebSked page opens.
In the Notifications tile, click Add notification. The Notifications page opens.
Select your preferred contact method: Email or Slack.
If your organization uses Slack:
Select your Slack workspace from the drop-down menu.
Enter your Slack username in the @ field.
In the Notify me when section, select the types of notifications you want to receive:
My story publishes - receive notifications when your story publishes on your organization's sites.
A task is created for a story I wrote - receive notifications when someone creates a task, such as a photo shoot, for your stories.
A task is claimed for a story I wrote - receive notifications when another WebSked user claims a task, such as editing, related to your stories.
A task that I created is claimed - receive notifications when another WebSked user claims a task you created, such as a photo shoot related to a story.
A Subscribed confirmation message appears at the bottom of the page.
Tip
You can also create custom notifications that align with your organization's workflow.
Click Save.