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Forward URL redirect is not working

Symptoms

When attempting to access the Canonical URL for a story, the Redirect URL in Composer does not result in a redirect to the specified Forward URL in the Meta Data tab.

Cause

Page Builder front-end code is not using the resolve function to render content, or is otherwise not configured to handle the redirect metadata.

Solution

  1. Make sure the URL matches a resolver that uses a Content API content source api.{org}.arcpublishing.com/content/v4.

  2. If you are not using the prebuilt resolve function in your content source, make sure to look for the redirect in the document related_content.redirect and return a redirect error/exception.

  3. If you use source filters in your content source, add related_content.redirect property to your filter so it is not excluded from the API's response.

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