Why do I see some pages loading with an old deployment ID?
Question
Why is a web page showing old content.
Answer
If your page is not updating, or you are seeing old deployment ID's (?d=), being used, Arc XP is probably serving stale content for that page. We do this when the page is throwing an error, so your site visitors view content instead of an error page.
Arc XP will serve stale content if your page is returning any of these HTTP status codes:
400
401
403
429
5xx
IMPORTANT: Arc XP will continue to serve stale content to that page as long as one of those HTTP status codes are returned.
How to verify:
You can verify if this is the case by viewing the URL in the Arc XP admin, before it reaches our CDN:
Copy the URL of the affected story without your domain.
Log in to the Arc XP admin.
View the story at: https://[your org].arcpublishing.com/pf/[URL to story].
If you see an error, then you will need to fix it if you want the story to update.
Example:
If the story that is affected is at https://abc.com/my-story, you would view that page at https://[org].arcpublishing.com/pf/my-story.