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Unable to Edit a Page in PageBuilder Editor: "Unable to create a new Draft."

Symptoms

  • Opening a page in PageBuilder Editor results in an error: "Unable to create a new Draft. Please try reloading the page"

  • Reloading the page does not resolve the issue.

  • The issue is present for multiple users.

Cause

This occurs when the shared version of the page is deleted or otherwise inaccessible.

Solution

Submit a ticket to ACS to request the restoration of the page.