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A deleted section is still showing up on my website

Symptoms

  • A section was deleted but it is still on the website and the content sources continue to return the section object.

Cause

By default, deleting a section through the Site Service UI will set them to 'inactive' while keeping the section data intact. This is to protect against user-error.

Solution

  1. Make sure your site-service content sources check for inactive: false. If the value is true, you should be removing the section from the response.

  2. Another option is to make sure the section is permanently deleted, you can see a list of your inactive sections by navigating to 'Inactive Sections' tab in your Site Service UI or going to https://{env}.arcpublishing.com/siteservicev2/inactive. This can also be done through the Site Service API directly.

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