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Photos Not Imported from Wire Source

Symptoms

Wire photos missing after ingestion.

Number of photos in external source do not match Photo Center count.

Cause

Wire photos found in an ingestion source, for example S3, that have not made it into Arc XP are possibly being rejected by Photo Center.

Solution

  • Check for all required fields before ingestion into Photo Center

    • Also for authentication changes

  • For custom feeds, ensure the method used for the custom adapter is being followed precisely, as any changes can cause rejection during ingestion.

  • After correcting missing fields or remapping fields to match ANS, the wire migration can be re-run from the source.

More Information

Photo Center Image Field Mapping