What's New in Video Center
Discover the latest updates to Arc XP's Video Center application.
Video Center
Release dates
Sandbox - Monday, April 14, 2025
Production - Tuesday, April 22, 2025
Release summary
This release includes the following updates to Live Video in Video Center:
Website Selection - You can now successfully select a website when creating or editing a Live graphic template.
Search Results Update - The Live event search results now update accurately when you modify the event’s start or end time.
Users affected
Video Center users
Action required
None
Release dates
Sandbox - Monday, March 10 to Monday, March 31, 2025 (open beta)
Production - Tuesday, April 1, 2025
Release summary
Our Open Beta of SSAI is here!
We’re thrilled to announce the open beta of Server Side Ad Insertion (SSAI)! This is your chance to explore and test our latest features in a free Sandbox environment before we release to Production. Here's how the beta works:
Join the beta for free – Gain early access to SSAI features in your Sandbox environment at no cost. Contact your Arc XP Customer Support to have the feature enabled.
Test, explore, and provide feedback – Help shape the final version with your insights.
Seamless transition to Production – When you're ready to go live, simply fill out an order form to continue using SSAI in Production.
Important
The Production version is available as a paid add-on post-beta.
About SSAI
We’ve enhanced our server-side ad insertion (SSAI) capabilities, allowing you to integrate high-quality ads into your video content automatically. Previously, our SSAI offering required you to submit videos with ad markers already intact. With this update, you can now manage SSAI dynamically using Google Ad Manager, integrating it with Video Center to stitch ads into your videos.
This enhancement lets you:
Automate SSAI by connecting your Google Ad Manager account to Video Center.
Streamline ad delivery with ad rules applied directly in Arc XP, eliminating manual ad marker placement.
Ensure a seamless viewing experience with server-stitched ads that play across all devices.
Improve monetization by reducing ad blocking and delivering personalized, targeted ads.
Availability: this feature is available as an open beta through March 31. To request access, contract Arc XP Customer Support.
For detailed setup instructions, see Managing server-side ad insertion (SSAI).
This release also contains the following bug fixes:
Users can now switch environments without issue.
When creating a new live event, the system now properly applies the default thumbnail set on live channel.
Users affected
Video Center users
Action required
To participate in the open beta for SSAI, you must contact Arc XP Customer Support.
Release dates
Sandbox - Wednesday, January 22, 2025
Production - to be announced
Release summary
This release introduces a refreshed video clipping interfaced based on feedback from Video Center users who need to quickly find precise in and out times for video clips.
A new filmstrip of the entire video enables you to quickly find the content you want to clip using visual cues. You can zoom in to find the exact moment you’re looking for in a long video file. Then, you can use the fine-grained clip controls you’re used to to find the exact in and out points you need, down to the frame.
Note
Only VODs that are encoded have a filmstrip. VODs that are not encoded show a generic blue bar.
You now have a higher-quality video while you’re creating your clip.
You can now control the crop area when creating videos in other ratios, like Vertical, which mimics a phone.
For more information, see Clipping a video on demand (VOD).
Users affected
Video Center users
Action required
None
Release dates
Sandbox and Production - Thursday, January 23, 2025
Release summary
We are taking measures to limit the data included by default in the Video API. As a result, the Video API no longer includes the firstPublishedBy and lastPublishedBy fields in its responses.
Users affected
Video Center users
Action required
None
Release dates
Sandbox - Monday, October 14, 2024
Production - Monday, October 21, 2024
Release summary
This release includes the following updates:
Unpublish VOD API - With the Video Center Import API, you can now unpublish a published VOD using a new standalone revision.published=false option. This adds to the already existing abilities to specify a VOD's status as published or unpublished and update key metadata of a VOD.
Method | POST |
|---|---|
URL |
|
Query Parameters | No changes |
Body | Specify this in the body to unpublish a VOD: "revision": {
"published": false
} |
Delete VOD API - With the Video Center API, you can now delete VODs. You must unpublish the VOD you want to delete before you delete it. Deleting Live Events is not supported.
Method | POST |
|---|---|
URL |
|
Query Parameters |
|
Body | None |
Kafka Client Upgrade - The Kafka client is now on version 0.10.2 or later, which enables support for producer record timestamps. Additionally, this resolves issues where the
timestampandlast_updated_timestampvalues on Video Kafka published records were not correctly populated.Live Video DVR VOD delete configuration - If you use Live Events and Channels with DVR (VOD recording), you can now request the deletion of VOD (Live2VOD) after a specified number of days. This feature helps reduce your costs by removing unpublished VODs. A nightly script deletes these unpublished VODs and their associated S3 assets. If you are interested in enabling this, open a ticket with Arc XP Customer Support (ACS) with include the number of days after which you'd like to delete unpublished VODs.
Bug fixes
We fixed a NullPointerException (NPE) issue returned by the Public Video API findByUuid API endpoint, enhancing reliability and performance.
We fixed a bug in Edit Video > Publish where users were incorrectly prompted with the message “At least one platform must be selected!" when attempting to republish VODs.
We resolved a caching error that impacted clipping live events, improving stability for clients experiencing issues at specific times of the day.
We have addressed an issue affecting the scroll bars on admin pages in Chrome. This fix resolves a problem introduced in the latest Chrome update, which caused some scroll bars to disappear.
Users affected
Developers and Video Editors
Action required
If you are interested in enabling the deletion of unpublished VODs, open a ticket with Arc XP Customer Support (ACS) with include the number of days after which you'd like to delete unpublished VODs.
Release dates
Sandbox - Monday, September 23, 2024
Note
Because videos in Sandbox are not published to a Production site, the dashboard displays no data in Sandbox.
Production - Thursday, October 10, 2024 (was previously Monday, October 7, 2024)
Release summary
Gain deeper insights into your video and video ad performance like never before with our new Video Analytics Dashboard.
The dashboard is organized into three key categories:
Engagement: Track how your audience is interacting with your content. Access data on total views, video completion rates, total watch time, and more to understand viewer behavior at a glance.
Monetization: Get a clear view of your video ad performance. Analyze metrics like impressions, clicks, ads skipped, started, completed, or errored to optimize ad strategy.
Video Errors: Identify and resolve video playback issues. Review metrics on player errors, exit-before-video-start (EBVS) percentages, and other technical problems impacting viewer experience.
Note the following items:
We apply sampling to ensure performance for accounts receiving over 150,000 daily views. If you’re affected by this, Arc XP will contact you.
We have been tracking data since August 23, 2024, so you’ll have access to some historical data starting from that date, but no earlier.
The dashboard displays data from only the Powa web player and not from third-party web players or the mobile SDK. Additionally, the dashboard displays data from only videos on demand (VODs) and not live streaming.
To learn more about this dashboard, see Using Video Center Analytics Dashboard.
Users affected
Video Center users
Action required
None
Release dates
Sandbox - Tuesday, June 4, 2024
Production - Monday, June 10, 2024
Release summary
This release introduces several improvements to the clipping workflow:
The toast notification now persists after clipping a video. It disappears only after you click the link taking you to the newly clipping video or if you click the close on the toast. This allows you the flexibility to efficiently get to your newly clipped videos at your own pace that best matches your workflow.
The clipping modal now has both a Create Clip and Create Clip and Close button:
Create Clip - lets you continue creating additional clips of the Video or Live Event you are currently on, without needing to re-click the clipping icon each time you want to create an additional clip.
Create Clip and Close - lets you exit the clipping modal after you create a single clip.
This release also includes updates to the Master HLS Manifest to meet HLS spec compliance.
Bug fixes
Live Events now do not record when the “Enable Live Events recording” button is unchecked
Video ANS imports now allows custom field data
Fixed bug to re-enable the deletion of Live to VODs recording that are not published after seven days
Users affected
Video Center users
Action required
None
Release dates
Sandbox - Wednesday, May 1, 2024
Production - Thursday, May 2, 2024
Release summary
In this Video Center update, we implemented new logging and retry logic to our task engine service. This resolves an issue where Live Events were not being rescheduled.
Users affected
Video Center users
Action required
None
Release dates
Production - Monday, April 29, 2024
Release summary
In this Video Center update, we implemented new logging and logic to resolve a database race condition when clipping VODs. This resolves errors during clipping.
Users affected
Video Center users
Action required
None
Release dates
Sandbox and Production - Monday, April 15, 2024 (this release affects the us-east-1 AWS region only)
Release summary
This hotfix resolves an issue with live video clipping that surfaced in a previous maintenance release.
Users affected
Video editors
Action required
None
Release dates
Sandbox - Tuesday, April 9, 2024
Production - Thursday, April 11, 2024
Release summary
This hotfix resolves an issue with live video clipping that surfaced in a previous maintenance release.
Users affected
Video editors
Action required
None
Release dates
Sandbox - Wednesday, March 20, 2024
Production - Wednesday, March 27, 2024
Release summary
You can now add new YouTube channel integrations with Video Center using the updated Google authorization. Link your YouTube channel directly with Video Center and publish your Video Center videos to YouTube with this integration. For instructions, see Integrating YouTube to Video Center and publishing videos to YouTube channels.
This release allows you to integrate only new YouTube channels to Video Center (YouTube channels that aren’t already integrated with Video Center). Your existing channels will continue to work, but now have outdated authorization. In an upcoming release, we will allow you to update your existing channels to the updated authorization so that you are future-proof if Google decides to deprecate.
Users affected
Video Center users
Action required
None
Release dates
Sandbox - Wednesday, February 7, 2024
Production - Thursday, February 15, 2024 (was previously Tuesday, February 13, 2024)
Release summary
This update mitigates duplicate live event scheduling. Specifically, the task now selects the most recently updated Live Event and the system no longer creates a duplicate event when you update a record.
Users affected
Video Center users.
Action required
None
Release dates
Sandbox and Production - Thursday, January 18, 2024
Release summary
The Live Event service now contains additional logging
Live Event processing now skips invalid events and continues to scheduled valid Live Events, as expected. It no longer stops completely.
Users affected
Video Center users
Action required
None
Release dates
Sandbox - Thursday, December 14, 2023
Production - Thursday, January 11, 2024
Release summary
Vertical video is now properly supported in the Video Center UI. Creating a thumbnail and previewing all properly display vertical video in the video edit experience.
Users affected
Video Center users
Action required
None
Release notes from previous versions are available upon request.
Video Player
Release dates
Sandbox and Production - Tuesday, February 6, 2024
Release summary
When a Resizer V2 image URL is used in the data-promo-image attribute of PoWa (Themes PoWa implementation specifically), the player now handles the URL correctly, displaying the actual image instead of showing a black background. This use case is for Themes PoWa implementation in order to add an external image URL to be used as a video player thumbnail.
Users affected
Developers
Action required
None
Release dates
Sandbox - Wednesday, January 17, 2024
Production - Monday, January 22, 2024
Release summary
Duplicating captions tracks now override as expected when using the
tracksquery parameter.Video Player now includes tracking for
AD_SKIPPEDevents and resolves errors for use in Virtual Channel streams where metadata is limited.
Users affected
Developers, Admins
Action required
None