Video Center: MediaStore deprecation
Deprecation date: November 13, 2025
On November 13, 2025, Amazon Web Services is discontinuing AWS Elemental MediaStore. All Arc XP Video Center Live Stream video services currently using MediaStore will need to be updated to use S3.
If you use cloud (server-side) encoding with HLS inputs, you must update your encoders to point to the new URLs.
If you use client-side encoding with
data.mediastore.*.amazonaws.comendpoints, you must update to the new storage and playback endpoints.
Key change
The endpoint URLs are changing from mediastore to s3 URLs.
Action required
To keep your Arc XP Live Streams running smoothly, you’ll need to update your settings to use new S3 endpoints.
Depending on your setup, you may need to update your inputs, your outputs, or both. Follow the steps below based on your case.
If you experience any issues, contact Arc XP Customer Support immediately.
Open Video Center
Go to Utilities > Server Configurations > Live Streams.
Select the live stream that needs updating.
Pause the Stream
Make sure the stream status says IDLE.
If it’s running, pause it before continuing.
Generate New S3 Input URLs
Click Migrate Inputs and Outputs.
Create New Credentials
In the Owner field, enter the email address of the ground encoder operator.
Click Create Access Key.
Copy the Access Key ID and Secret Access Key.
Update Your Encoder
In your encoder settings, replace the old input URLs with the new S3 URLs.
Use the Access Key ID as the username.
Use the Secret Access Key as the password.
Restart the Stream
If you wish, re-enable the live stream once changes are made.
Open Video Center
Go to Utilities > Server Configurations > Live Streams.
Select the live stream that needs updating.
Pause the Stream
Make sure the stream status says IDLE.
If it’s running, pause it before continuing.
Generate New S3 Output URLs
Click Migrate Outputs.
Update Downstream Players/Apps
If you are using PoWa, no changes are needed.
If you are using other players or apps (OTT, custom players), update them with the new S3 output URL.
Restart the Stream
If you wish, re-enable the live stream once changes are made.
Open Video Center
Go to Utilities > Server Configurations > Live Streams.
Select the live stream that needs updating.
Pause the Stream
Make sure the stream status says IDLE.
If it’s running, pause it before continuing.
Generate New S3 URLs
Click Migrate Inputs and Outputs.
Create New Credentials
In the Owner field, enter the email address of the ground encoder operator.
Click Create Access Key.
Copy the Access Key ID and Secret Access Key.
Update Inputs in Your Encoder
Replace old input URLs with the new S3 URLs.
Use the Access Key ID as the username.
Use the Secret Access Key as the password.
Update Outputs
If using PoWa, no further action is needed.
If using other players or apps, replace output URLs with the new S3 output URL.
Restart the Stream
If you wish, re-enable the live stream once all updates are complete.