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Setting up your Okta admin account

Arc XP provides Okta as the default authentication provider for organizations that do not have a single sign-on (SSO) provider. This Okta environment is provided specifically for use with Arc XP.

Organizations using Arc XP's provided Okta instance can manage core user functionality, including the following:

  • creating users

  • deactivating or deleting users

  • changing user profiles

  • resetting passwords

Procedure

Setting up your Okta admin account

To set up your Okta account, complete the following:

  1. Request admin access from the Arc XP Customer Enablement team. You receive an activation email from noreply@okta.com after we grant you access.

    Check your spam folder if you do not see the email in your inbox.

    Important

    Your Okta activation email expires after seven days and requires an Arc XP Customer Enablement team member to resend the invite.

  2. Click Activate Okta Account. The Welcome to Arc Publishing window opens.

  3. Enter a password, security question, and security image.

  4. Click Create My Account. The Admin Okta Dashboard window opens.

  5. Enable two-factor authentication from the options that Okta provides:

    • Okta Verify

    • Google Authenticator

    • SMS

    Note

    This example uses Okta Verify. To complete the Okta Verify setup, you must download the application.

  6. Complete the authentication setup process.

After completing the multi-factor authentication setup, you can access the Okta Admin dashboard and manage your users. 

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