Changes and updates to stories are not being seen or reflected on the site
Symptoms
Changes are made to a story and it is published.
The update is not reflecting on the website (after cache clears)
Cause
The story update experienced an eventual consistency on the API side where the update was not picked up as expected by Content API. This can occur under rare circumstances and does not typically recur.
Solution
Republish the story
Check Content API to see if the changes are there now
If you are still now seeing the changes, reach out to ACS for further investigation.
If the story is fixed but you're seeing this issue often, reach out to ACS.