How to troubleshoot Outbound feed
Summary
Outbound feed stopped working after a deployment or development work
Procedure
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First check the URL in the resolver debugger.
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If it the resolver debugger returns data but the feed is broken, there are likely invalid characters in the XML that are causing the feed to break.
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To ensure your XML output type is up to date,
- upgrade the @wpmedia/feeds-xml-output dependency in your package.json to its stable version in your OBF bundle by running
npm install @wpmedia/feeds-xml-output@stable.
- upgrade the @wpmedia/feeds-xml-output dependency in your package.json to its stable version in your OBF bundle by running
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Redeploy your bundle to get the latest outbound feeds blocks with this fix.
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If the resolver debugger does not return data,
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recreate the content source call from the resolver in the content debugger.
- If the content debugger does not return data, it’s likely an issue with the resolver configuration.
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If the content debugger does return data but the resolver debugger does not, open an Arc XP Customer Support ticket for additional investigation.