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What's New in Content Recommendations

Discover the latest updates to Arc XP's Content Recommendations

Release dates

  • Sandbox and Production - Monday, May 18, 2026

Release summary

Editorial Signals are a layer of human-controlled ranking rules that sit on top of the Content Recommendations API's machine-learned recommendations.

They let your newsroom override, nudge, or filter the model's output without retraining anything — the changes take effect on the very next recommendation request.

In short: AI decides what is likely to engage a given reader; signals decide what is editorially required for that reader to see (or not see).

Signals are exposed through a dedicated service — the Signals API (/signals/v1).

The four signal types

There are four distinct signal types. Each one answers a different editorial question.

Signal type

Editorial question

Effect on the ranked list

Boost

"I want this to do better than the model thinks it will."

Multiplies the item's AI score by a weight between 1.0 and 10.0. Item rises naturally in the ranking.

Bury

"I want this to do worse than the model thinks it will."

Multiplies the item's AI score by a weight between 0.0 and 0.9. Item falls in the ranking but isn't removed.

Pin

"This item must appear at position N."

Forces the item into a specific 1-indexed slot, even if the content was not included in the preliminary candidate set. An absolute position override.

Exclude

"This item must not appear at all, regardless of relevance."

Removes the item from the candidate set entirely. Takes precedence over every other signal, including Pin.

These controls are currently API only. A user experience will be added in an upcoming release.

Users affected

Beta

Action required

None

Release dates

  • Sandbox and Production - Monday, May 11, 2026

Release summary

Editorial Signals are a layer of human-controlled ranking rules that sit on top of the Content Recommendations API's machine-learned recommendations.

  • Content teams can now pass section and content_type parameters directly in the GET /recommendations/v1/recommendations call.

  • Items that don't match are filtered out before scoring begins — they never compete for slots and never appear in the response.

For example, you can now optimize the Sports module on your homepage to re-rank the items based on an individual consumer's interest.

Users affected

Beta

Action required

None

Release dates

  • Sandbox: May 04, 2026

  • Production: May 04, 2026

Summary

We are excited to announce the Open Beta of the Content Recommendations API, Arc XP's new personalization platform for media companies. Participating customers will receive six months of free access to the API (and an IFX integration used to ingest content) and can use it to power personalized site, app, and email experiences that drive deeper engagement with their audience.

This doc summarizes what's available today, what it takes to get started, and what's on the roadmap.

What's available in the initial release

The Content Recommendations API is a personalization service that learns from your content catalog and audience behavior to return ranked content recommendations on demand. Each customer operates with their own fully isolated recommendation model: content, audience data, and the trained model are never shared across tenants.

The initial release supports two core recommendation types:

  • Personalized recommendations for a user overall — given a user identifier, the API returns a ranked list of content items tailored to that user's interaction history. Ideal for a “For You” module on a home page or a personalized section in a newsletter.

  • “More like this” recommendations in the context of a specific piece of content — given both a user and an anchor article, the API returns items similar to the anchor but still personalized to the reader. Ideal for an end-of-article or in-article recirculation module.

Cold-start behavior is handled automatically. New or anonymous users receive popularity-weighted results until they accumulate interaction history, and newly published content is eligible for recommendations immediately based on its metadata, no special handling required on the customer's side.

What participating customers need to do

The API is the personalization backend only. To put recommendations in front of readers, each participating customer is responsible for two integration workstreams:

  • Connecting their Customer Data Platform (CDP) to send behavioral events (page views, clicks, shares, engaged reads, scroll depth, and similar signals) to the Collector API. A richer event stream produces stronger personalization. More information about the Collector API can be found here.

  • Building the front-end UI that surfaces recommendations to readers — for example, a “For You” module on the home page, a recirculation rail on article pages, or a personalized section in an email template. The API returns ranked content IDs; the customer hydrates them from their CMS and renders the experience. More information about the recommendations API can be found here.

Arc XP CMS customers can use an IFX recipe to wire up the content webhook end-to-end without custom code. Non-Arc XP CMS customers will need to build a direct integration from their CMS to the Collector API's content endpoint.

A full onboarding checklist is available on the Arc XP for Developer site.

What's coming next

This initial release is only the foundation and we have significant functionality slated for release over the coming weeks and months. Planned updates include additional filtering and personalization controls, stronger editorial controls, and deeper integration hooks. Customers who join the beta now will benefit from those additions as they ship, within their six-month free access window.

Getting Started

Talk with your Technical Account Manager about enrolling in this beta. The free access beta is limited to customers who begin their beta engagement in May 2026.